Typical #BPO and #ITOutsourcing projects are highly complex. They span multiple client teams, countries, languages and time zones.
Those projects are also fast paced. Clients are demanding.
In such context it is rare you will ever obtain 100% of the information that you base a decision on. You are lucky if it will be more than 75%.
If you wait until you have the full 100% it might be too late to come up with a response. By that time the opportunity is gone, the issue has escalated beyond repair, etc.
By the way, how would you know what 100% information is of a complex problem?
If the available information rate is below let’s say 70% you may want to do some further research before making a decision.
There is a risk the decision you make is wrong. C’est la vie in outsourcing projects.
Personally I am happy when 8 out of 10 decisions I make turn out to be correct.
I’d encourage you to consider such approach as well.
——
If you found this tip informative, consider subscribing to our newsletter with more practical tips like this one.
Comments